Official Bawbags Online Store

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Terms And Conditions

About Us www.bawbags.com are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
www.bawbags.com
Bawbags ltd 11 Nettlehill Road Houstoun Ind Est Livingston EH54 5DL United Kingdom
Phone: 0131 659 9197
Email: sniffin [at] bawbags [dot] com

www.bawbags.com is the official website of Bawbags ltd, Company registration number SC 321771

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Maestro, Visa, Mastercard and various other debit cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We will endevour to get all items shipped the same day as an order but orders made after 2pm will typically be shipped the next working day. European shipping rates can be found at the checkout or confirmed by e-mailing or contacting us.
Delivery Schedule Standard Shipping - We will endevour to get all items shipped the same day but orders made after 2pm will typically be shipped the next working day. European shipping rates can be found at the checkout or confirmed by e-mailing or contacting us

Special Delivery - All orders placed before 12pm will be shipped on the same day by Royal Mail Special Delivery service and as per Royal Mail guidleines should be delivered before 1pm the following business day.

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All items ordered before 2pm Monday to Friday will be shipped on the same day using Royal Mail. Items ordered after this time will be shipped the next day and items ordered after 2pm on Friday will be shipped on the following Monday. Orders below £12.51 will be subject to £2.99 postage charge. Royal Mail strikes and bank holidays may slow down your delivery slightly.
Back Orders We will make every effort to keep online stock levels up to date and will update the site approximately every 30 mins. In the event of errors a full refund is always offered and you will have the choice to wait for the item to come back into stock. Please e-mail us if you have any queries prior to ordering.
Credit Card Security Payment is taken using the PROTX secure server. We never see your card details as the page is provided by our 3rd Party banking provider

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.
Guarantee All products on this site are covered by our 1 year manufacturers warranty, this warranty covers material defects and manufacturing defects, it does not cover wear and tear or excessive friction...

Errors and omissions excepted.

This does not affect your statutory rights.
Reaching Us If you need to reach us, please email us using the link on the store page, or email us direct at sniffin [at] bawbags [dot] com or write to us at Bawbags ltd 11 Nettlehill Road Houstoun Ind Est Livingston EH54 5DL United Kingdom
Privacy Policy www.bawbags.com do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
By accepting our terms and conditions you are agreeing to receive ocassional marketing material by email but you can have your name removed from our list by simply clicking on "click to unsubscribe" the link within every email.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Cancelation Policy.

Under EU distance selling rules you have the right to cancel your order without charge at any time up until 7 working days after you receive the item. We must be notified of cancelation by post or email to the addresses below:

By post: ADDRESSLINE1] 11 Nettlehill Road Houstoun Ind Est Livingston EH54 5DL United Kingdom
By email: sniffin [at] bawbags [dot] com

In the event of cancelation goods must be returned to the above address and the customer will be responsible for the cost of this. We recommend using some form of "signed for delivery."

Faulty items can be returned to the address above and if found to be faulty will be refunded or replaced if this is preferred by the customer and postage costs will be covered by us.

We will happily exchange items after 7 days and before 30 days if they are in perfect condition but a small charge may apply, please contact us to discuss this before sending goods back within this time frame.

The above does not affect your statutory rights.

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